Vitalis Digital Limited

This privacy notice tells you what to expect Vitalis Digital (“we,”us” or “our”) to do with your personal information. We are a limited company registered in England with company number: 14119976. Our registered address is: Ground Floor, 13 Cable Court, Pittman Way, Fulwood, Preston, United Kingdom, PR2 9YW.

What information we collect, use, and why

We will collect information that you voluntarily provide when using our website. This may include names, addresses, contact information, business name, job title, technical information, social media information or any other information we may collect in documents, forms or emails from time to time and you choose to give us on our website.

 

The use of your personal data will include:

  • The use of information for us to provide you with services, information about our services or products provided by us

  • To respond to inquiries, or to reach out with promotional content or content related to the expansion of our services.

  • Marketing or promotional content, subject to your consent.

  • To comply with any legal obligations, to provide the information to any Government Authority, regulator or law enforcement agency.

  • To improve our internal services

  • For communication purposes

 

We may also collect personal information for the purpose of fulfilling our contractual obligations to you.

Who we share your information with

We may from time-to-time need or be required to provide personal information which has been provided to us. This information will be provided to:

 

  • Organisations we may need to share information with for safeguarding purposes

  • Professional or legal advisors

  • Third-party service providers who assist us in running our business or assist in providing services to us which enables us to fulfil our obligations to you.

  • Government Authorities, Regulators or Law Enforcement agencies, only if applicable and required by law

  • Any other third parties, subject to your consent.

 

Where we process your information

Your data will be processed in the UK in all instances where it is possible.

 

From time-to-time, we may choose or be required to transfer your data outside of the UK. These areas may not provide protection to your personal data the same way it is legally required to do so in the UK.

 

Whenever we send, or require a third party to send, your personal data outside of the UK, we will take all steps necessary to ensure the protection of your data to the same standards as expected in the UK.

How long we keep information

We hold any personal information provided to us for as long as necessary to fulfil the purpose for which the personal information was provided. We will also be required to hold personal information to allow us to comply with all tax, legal and regulatory requirements. Retention periods will vary depending on the above mentioned reasons.

Cookies

To enhance your experience on our Website, we use cookies, which are small text files stored on your device when you visit us. We employ both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them) to remember your preferences for future visits, improve our website’s performance, and provide targeted advertising. 

 

We may allow third-party services, such as analytics and advertising companies, to use cookies and similar technologies on our website. These third parties may track your online activities across different websites over time to offer personalised ads or measure ad effectiveness.

Your data protection rights & data security

Under the GDPR, you have the following rights regarding the personal data we process about you as a data controller, and we are committed to upholding these rights:

 

  • Your right of access – You have the right to ask us for copies of your personal data.

  • Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

  • You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

  • To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

 

We take necessary security precautions to protect your personal information from loss, unauthorised access, disclosure, alteration, or destruction. However, we cannot guarantee complete security of your personal information.

Children’s Privacy

 

Our website does not intend to collect, use or process information relating to children, particularly children under the age of 13. If you are a parent or legal guardian of a child who you believe has provided information through our website, please contact us immediately using the contact details below.

 

If you are under the age of 18, you may use our website with the consent of your parent or legal guardian.

Contact details

 

Any questions, information or requests related to this policy, or our privacy practices in general can be directed to us. Please contact us at: [email protected]

 

This policy was last updated on 26 June 2024. We reserve the right to change and update this policy from time-to-time. It is our responsibility to ensure this policy remains up-to-date.

 

By using our website or services, you acknowledge that you have both read and understood this policy notice and are in agreement to the contents of this privacy policy. Any subsequent visits which occur after the amendment of this privacy policy constitutes your acceptance to the changes of the privacy policy.